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Frequently Asked Technology Questions



QuestionHow do I access my e-mail account?
AnswerYou can follow several links to access your e-mail account. Go to www.adler.edu, click on the "Access E-mail Account" button in the bottom right hand corner. You can also use either of these two locations to reach the e-mail login page: mail.adler.edu or mail1.adler.edu.
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QuestionDo I have to check my e-mail account?
AnswerWe prefer that you check your e-mail account periodically, as new and important announcements are made. If you have your Adler School e-mail forwarded to a personal e-mail account, we still prefer that you check your Adler School e-mail account and clean it out regularly. If your School e-mail becomes cluttered, e-mails will stop coming in.
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QuestionWhy is my e-mail not forwarding to my personal e-mail address?
AnswerThere are two reasons why your e-mail may not forward to your personal e-mail account. If there is an error in your forwarding rule, your e-mail will not forward correctly. The other reason might be a network issue with your Adler School e-mail account. In this case, you should contact us and we will correct the error on our network.
 
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QuestionHow do I create a forwarding rule in my e-mail account?
AnswerThere is an instruction sheet. If you would like to request a copy, send us an e-mail at HELPDESK@adler.edu and we will send you one.
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QuestionHow do I change my e-mail password?
AnswerWhen you are logged into your e-mail account, at the top center part of the page you will see three boxes. Click on the center box that has three red check marks on it. The first option that pops up will allow you to change your password. You can also send us an e-mail request at HELPDESK@adler.edu and we will send you instructions.
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QuestionHow do I access Scholar360?
AnswerScholar360 can be accessed through this direct link: www.scholar360.com/adler/
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QuestionHow can I find out what my Scholar360 password and username is?
AnswerWhen you go to www.scholar360.com/adler/, you will see a "forgot my password" link. Go there and type in your e-mail address, and your username and password will be e-mailed to you.
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QuestionCan I access Scholar360 from anywhere?
AnswerScholar360 is accessible from any location as long as there is an Internet connection and a supported Web browser, such as Internet Explorer or Firefox.
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