Britta Anderson, M.A. '14 M.A. in Industrial & Organizational Psychology

Meet Britta Anderson, M.A. '14 and learn 
about her work with the Mayo Clinic.

Meet Britta Anderson, M.A. '14 and learn
about her work with the Mayo Clinic.

Britta Anderson graduated from Adler University in 2014 with a Master of Arts in Industrial and Organizational Psychology degree. She works as a Training & Development Liaison for Mayo Clinic in Minnesota.

Q: Tell us about your work.
Britta: I work in the healthcare sector, specifically in the area of employee training and development. I have always enjoyed simplifying complex concepts for end users, and my job allows me to do this every day. We have a strong focus on meeting the needs of the patient while also balancing the demands of technology, governing bodies, and our organization’s strategic plan. I serve as a Certified Performance Consultant to help bridge any gaps between “behind the scenes” areas of influence and visible outcomes.

Q: What is your impact on the individuals or communities with whom you work?
Britta:
I am able to improve workflows and create tools for busy employees behind the scenes; this allows them to spend more time focusing on the patient in front of them. When we think about taking care of the communities we serve, we know that we have to really perfect the art of balancing technology and internal/external demands with compassionate care in order to provide healing relief for a variety of ailments. At the end of the day we are all our patients’ best advocates, and we want to be sure we are seamlessly navigating the ever-changing world of healthcare to both build and maintain a high level of trust in us as individuals and in our organization as a whole.

Q: How did your Adler University experience affect where you are today?
Britta: My Adler University experience allowed me to explore countless “behind the scenes” focal points in order to better understand the “why” behind the “what”. This has given me a unique perspective when considering various organizational challenges and the impact these challenges have on organizational outcomes. To be able to walk into a difficult situation with a tool belt full of I/O Psychology tools allows me to consistently be a powerful agent of change.

Q: Was there a particular Adler faculty member or experience as a student that has most influenced you, and why?
Britta:
While I thoroughly enjoyed my entire Adler career, one seemingly irrelevant activity stood out to me above all others. Professor Hogg asked us to complete some research on jobs in the I/O field that might interest us, based on the curriculum covered in her course. I found a job posting at Mayo Clinic and fell in love with the job description and duties. This small assignment kept me going throughout the program, and I’m delighted to say that that is the reason I knew I/O would work at Mayo Clinic. I started my job at Mayo Clinic less than three months after graduating from Adler.

Q: What career accomplishment have you found most fulfilling, or considered your greatest professional accomplishment?
Britta:
One of my most fulfilling accomplishments, aside from surviving the completing of statistics and my capstone project at the same time, is seeing my personal and professional passions combine into something transferrable to the field of I/O Psychology. Sometimes it’s hard to make a huge career jump, and it’s easy to let the fear of failure outshine the excitement of what could happen. I thoroughly enjoyed progressing through the MIO program and seeing random pieces of my past come together with the MIO curriculum to help me to become who I am today.

Q: What is the single most important piece of career advice you can give someone in your field?
Britta:
Having an insatiable sense of curiosity has led me further than anything else in life; our curiosity has a remarkable talent for taking us to places our logical side of the brain might otherwise resist. Ask more questions, challenge more viewpoints, and find joy in not having every answer in front of you.

Q: What advice can you give a student just joining Adler?
Britta:
Open yourself to all the experience and value you bring to Adler. As you progress through the program, you will be able to fill in your life’s map that will help you to be a stronger I/O practitioner when you’re done (it will also help you greatly as you complete quite a few projects during the program).