Dr. Shah is an adjunct faculty member and dissertation chair in the online Doctor of Philosophy in Organizational Leadership at Adler University. She holds a Ph.D. in Organizational Leadership, a master’s degree in Community Counseling from Loyola University Chicago, and a bachelor’s degree in Homeopathic Medicine and Surgery from the University of Mumbai. Dr. Shah is a Licensed Clinical Professional Counselor (LCPC), National Certified Counselor (NCC), and a Fellow in Community Health Center Management (CHCEF). With more than 20 years of experience in healthcare leadership, behavioral health, quality, compliance, and organizational development, she currently serves as associate director in the Standards Interpretation Group at The Joint Commission.
Dr. Shah is an independent consultant, speaker, and author of the bestselling book “From Gaslighting to Truthlighting.” She is known for integrating leadership, mental health, and organizational strategy through her Truthlighting™ methodology, which helps leaders foster psychological safety, trust, inclusive workplace cultures, and effective communication. Her research interests include talent management, promotability, reducing workplace bias, and leading diverse and global teams. She is passionate about wellness, yoga, meditation, travel, and multicultural learning, and is proficient in Gujarati, Hindi, Urdu, Marathi, and English.
MEMBERSHIPS + ASSOCIATIONS
Illinois Counseling Association
National Board of Counseling Association
Publications + Presentations
Publications
From chaos to clarity: Navigating career development through awareness, agency, and systemic chance.
2026
Conference presentation at the Illinois Career Development Association, Naperville, IL, United States.
Author(s):
Shah, F., & deLange, J.-P.
From gaslighting to truthlighting: Building trust and clarity across generations through effective communication.
2026
Presentation at Families at Microsoft Global, United States.
Author(s):
Shah, F.
From Gaslighting to Truthlighting.
2026
Presentation at Amazon Web Services, Chicago, IL, United States.
Author(s):
Shah, F.
How Leaders Can Help Reduce Decision Fatigue and Burnout in the AI workforce.